FAQ
Find answers to common questions about Rat Barrow, setup, maintenance, and troubleshooting.
Frequently Asked Questions
Can you freight the Ratbarrow to my house?
While we understand the convenience of home delivery, due to freight logistics such asĀ trucks arriving at destinations during the night, and the need for a forklift to unload it safely, we currently only deliver the RAT Barrow to your nearest freight depot. Once your order is placed, our customer service team will promptly get in touch to confirm the closest depot for your easy pick-up. We're committed to ensuring a smooth and efficient delivery process for you. If you have any questions or need further assistance, feel free to reach out.
The brochure says the Ratbarrow can carry 200kg, does this include the operator?
No, this is the payload that can safely be carried in the RAT Barrow tub, the operator is not included in the 200kg. In fact, with the addition of the RAT Barrow pull behind trailer, you can tow an additional 200kg!
How steep can a slope be for safe operation?
15 degrees is the steepest incline it is recommended to operate the RAT Barrow on. If conditions are slippery or unstable in any way it is suggested to reduce this angle accordingly.
Do I have to return the Ratbarrow to the manufacturer for servicing?
No, the RAT Barrow needs very little maintenance. Should the motor or any of its components ever need repairing or annual servicing (recommended), simply take it to your local Briggs and Stratton dealer. The link to the Briggs and Stratton dealer locator isDealer Locator | Briggs & Stratton (briggsandstratton.com)